LabFriend Korea Logo
LabFriend Korea Logo
General Terms and Conditions

These terms and conditions apply to the use of this website and the ordering, purchase, fulfilment and delivery of Products from LabFriend Wouth Korea. Please read the Terms and Conditions carefully before placing your Order. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability.

 

The domain name www.labfriendkorea.co.kr (hereinafter referred to as "Website") is owned by LabFriend Pty Ltd, but operated under licence by LCKorea Co., Ltd with its registered office at #1504, B building Gangseo-Hangang-Xi Tower 401, Yangcheon-ro, Gangseo-gu, Seoul, 07528, Republic of Korea (hereinafter referred to as "LabFriend South Korea").

 

These terms and conditions apply to the use of this website and the ordering, purchase, fulfilment and delivery of Products from www.labfriendkorea.co.kr. We reserve the right, at Our sole discretion, to change, modify, add or remove portions of these Terms of Use, at any time without any prior written notice to You. It is Your responsibility to review these Terms of Use periodically for updates / changes. Your continued use of the Website following the posting of changes will mean that You accept and agree to the revisions. As long as You comply with these Terms of Use, We grant You a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.

ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, So, Please read the Terms and Conditions carefully before placing your Order. These Terms and Conditions contain important information about the ordering, processing, fulfilment and delivery of goods, including limitations of liability. Also, by impliedly or expressly accepting these Terms of Use, You also accept and agree to be bound by LabFriend Policies ((including but not limited to Privacy Policy available at Privacy) as amended from time to time.

 

Terms and Conditions of use and Sale

These Terms and Conditions constitute a contract between the customer (Company/Institute/University/Organization) and LabFriend South Korea.

 

1. Agreement

1.1 In these Terms and Conditions, wherever the context so requires "We", "Our" or "Us" means LabFriend South Korea; and "You" or "Your" means the any natural or legal person who has agreed to become a buyer on the Website by providing Registration Data while registering on the Website as Registered User by using this Website and associated software, networks and processes, including the purchase of Products or services through the Website.

1.2 By browsing the Website, or placing an Order, You agree to these Terms and Conditions as set out below, which constitutes a legally binding Agreement between Us and You for the supply of Products.

1.3 The Agreement together with your Order constitute the entire agreement between Us and You for the supply of Products. The Agreement cannot be varied unless we agree to vary it in writing or by email.

 2. Legal Capacity

By accepting this Agreement, you acknowledge that you are over the age of eighteen (18) years and are competent to contract

LabFriend South Korea reserves the right to terminate your membership and / or refuse to provide you with access to the Website if it is brought to LabFriend South Korea’s notice or if it is discovered that you are incompetent to contract.

In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from South Korea. We makes no representation that any products or services referred to in the materials on this website are appropriate for use.

 

 3. Website Use

3.1 The Website may contain links to other web sites. Those links are provided for convenience only and may not remain current or be maintained. We are not responsible for the content or privacy practices associated with linked web sites.

3.2 You must ensure that your access to, or use of the Website is not illegal or prohibited by laws which apply to You.

3.3 You must take Your own precautions to ensure that Your process for accessing the Website does not expose You to risk of viruses, malicious computer code or other forms of interference which may damage Your computer system. We take no responsibility for any such damage which may arise in connection with Your use of the Website.

3.4 If You use the Website, You shall be responsible for maintaining the confidentiality of your Display Name and Password and You shall be responsible for all activities that occur under your Display Name and Password.

3.5 You agree that You will provide true, accurate, complete and current information in all instances where such information is requested of you. We reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), We has the right in its sole discretion to reject the registration and debar you from using the Services of LabFriend South Korea.com and / or other affiliated websites without prior intimation whatsoever. 

3.6 When You use the Website or send emails or other data, information or communication to us, You agree and understand that You are communicating with Us through electronic records and You consent to receive communications via electronic records from Us periodically and as and when required. We may communicate with you by email or by such other mode of communication, electronic or otherwise.

You may not use the Website or any content for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity which infringes the rights of LabFriend South Korea and its distributors.

You shall at all times ensure full compliance with all applicable Domestic laws, rules and regulations (including the provisions of any applicable Exchange Control Laws or Regulations in Force) and International Laws, Foreign Exchange Laws, Statutes, Ordinances and Regulations (including, but not limited to Sales Tax/VAT, Income Tax, Octroi, Service Tax, Central Excise, Custom Duty, Local Levies) regarding Your use of Our service and Your listing, purchase, solicitation of offers to purchase, and sale of products or services. You shall not engage in any transaction in an item or service, which is prohibited by the provisions of any applicable law including exchange control laws or regulations for the time being in force.

Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability.

LabFriend South Korea will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations.

You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from LabFriend on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).

Contents Posted on Site

All text, graphics, user interfaces, visual interfaces, photographs, trademarks, logos (collectively, "Content"), is a third party user generated content and LabFriend South Korea or its distributors has no control over such third party user generated content as We are merely an intermediary for the purposes of this Terms of Use.

Copyright & Trademark

Everything located on or in this Site, including the Microsites, is exclusive property of LABFRIEND PTY LTD and can be used with express permission of the copyright and/or trademark owner.

ANY COPYING, DISTRIBUTING, TRANSMITTING, POSTING, LINKING, DEEP LINKING, OR OTHERWISE MODIFYING OF THIS SITE OR ANY OF THE MICROSITES WITHOUT OUR EXPRESS WRITTEN PERMISSION IS STRICTLY PROHIBITED.

Any violation of this policy may result in a copyright, trademark or other intellectual property right infringement that may subject End User to civil and / or criminal penalties. This Site contains copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music, sound, and the entire contents of website protected by copyright. We own a copyright in the selection, coordination, arrangement and enhancement of such content, as well as in the content original to it. End User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the content, in whole or in part.

End User may download / print / save copyrighted material for End User's personal use only. Except as otherwise expressly stated under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material without our express permission of LabFriend South Korea and the copyright owner is permitted. If copying, redistribution or publication of copyrighted material is permitted, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. End User acknowledges that it does not acquire any ownership rights by downloading copyrighted material. Trademarks that are located within or on the Site or a Web site otherwise owned or operated in conjunction with LabFriend shall not be deemed to be in the public domain but rather the exclusive property of owners, unless such site is under license from the Trademark owner thereof in which case such license is for the exclusive benefit and use of LabFriend, unless otherwise stated. 

End User shall not upload, post or otherwise make available on this Site any material protected by copyright, trademark or other proprietary right without the express permission of the owner of the copyright, trademark or other proprietary right. We do not have any express burden or responsibility to provide End User with indications, markings or anything else that may aid End User in determining whether the material in question is copyrighted or trademarked. End User shall be solely liable for any damage resulting from any infringement of copyrights, trademarks, proprietary rights or any other harm resulting from such a submission. By submitting material to any public area of this Site, End User warrants that the owner of such material has expressly granted us the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media or technology now known or hereafter developed for the full term of any copyright that may exist in such material. End User also permits any other end user to access, view, store or reproduce the material for that end user's personal use. End User hereby grants us the right to edit, copy, publish and distribute any material made available on this Site by End User. We hereby reserves the right to terminate its agreement with any End User who repeatedly infringes on copyright rights upon notification to us by the copyright owner.

The foregoing provisions of this clause apply equally to and are for the benefit of LabFriend, its subsidiaries, affiliates, distributors and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf.

 

4. Pricing

4.1 Despite Our best efforts, on occasion it may be possible that a small number of the Products in Our range may be incorrectly priced on the Website. If We have made a mistake and a Product's correct price is higher than the price on the Website, We may either contact You before shipping to request whether You want to buy the Product at the correct price or cancel your Order. If a Product's correct price is lower than the stated price on the Website, We will charge the lower amount and send You the Product, or where the higher incorrect price has been charged, We will refund the price difference and send You the Product

4.2 Prices displayed on the Website are subject to change without notice. Once an Order has been accepted by Us and a Purchase Contract formed under clause 6, the price of the Product cannot be varied except:

  1. by agreement between You and Us in writing or by email; or
  2. in accordance with clause 4.1.

4.3 All prices listed on the Website are net Product Prices Import Duty Paid and exclude Delivery Costs, Taxes, and Octroi (wherever applicable). Delivery Costs and Taxes (VAT) are shown separately on the Quote and the Invoice.

Where You have provided an incorrect or incomplete delivery address for Your Order, We may charge a redelivery fee for each subsequent delivery attempt.

5. Product Specifications

5.1 Features and specifications of Products described or depicted on the Website are subject to change without notice. For the avoidance of doubt, we will not materially change the features and specifications of a Product once an Order has been accepted by Us and a Purchase Contract formed under clause 6.

5.2 All weights and dimensions of Products described in the Website are approximate.

 

6. Orders

6.1 You may place an Order by following the instructions on the Website. By placing an Order, you make offer to enter into an agreement to purchase the Product(s) the subject of your Order (Purchase Contract).

6.2 Orders will be deemed to have been received by LabFriend South Korea at the time LabFriend South Korea sends an Order confirmation to Your nominated e-mail address.

6.3 LabFriend South Korea is an online business and will primarily communicate with Customers via e-mail. It is the Customer's responsibility to ensure the correct contact details are entered and that the nominated e-mail address is regularly checked for correspondence.

6.4 LabFriend South Korea reserves the right to decline to enter into a Purchase Contract with You and may cancel Your Order at any time prior to dispatch of the Product(s).

6.5 In the event of a cancelled Order, funds paid in relation to that Order will be refunded in full. You will be provided with e-mail confirmation of the cancellation and refund.

6.6 LabFriend South Korea does not accept any responsibility for Orders that are declined, delayed or not accepted due to disruptions with internet connections.

6.7 LabFriend South Korea shall not be liable for any delay in performing any of its obligations under this Agreement if such delay is caused by circumstances beyond the reasonable control of LabFriend South Korea (or its affiliates), and LabFriend South Korea shall be entitled to a reasonable extension of time for the performance of such obligations.

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.

7. Payment

7.1 You may provide your nominated credit card during the purchase process described on the Website.

7.2 Payment for Orders will be processed immediately upon confirmation of Your Order. LabFriend requires upfront payment before placing orders upon our suppliers or dispatching goods. Items will not be ordered until receipt of payment has been received.

7.3 If Your nominated payment method triggers Our fraud prevention protocols, We may contact You to confirm additional details, or rescind the transaction. In this case, until your Order has passed Our fraud prevention protocols Your Order will not be fulfilled. If you do not provide the requested information within up to 7 days, your Order will be cancelled and Your payment will be refunded back to the method in which you paid. These information requests are sent to help protect credit card holders from online fraud.

In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.

All payments made against the purchases/services on LabFriend South Korea by you shall be compulsorily in Indian Rupees acceptable by the Union of South Korea. We will not accept any other form of currency with respect to the purchases.

Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.

 

8. Delivery and ownership of the goods

8.1 We try to ensure that all Products are delivered in a prompt and timely manner. However, from time to time, it is possible that shipping and other factors outside of Our control may result in delays. LabFriend South Korea does not accept any liability for loss or damage suffered by anyone as a result of any such delays.

8.2 The date of dispatch listed on the Website is the estimated date of dispatch as is reasonably estimated by LabFriend South Korea. Where scheduled dispatch of a Product is delayed by more than three weeks, Customers will be notified by e-mail via the e- mail address nominated in their Order. Customers are permitted to cancel their Order and receive a refund in accordance with the Refunds Policy at any time prior to dispatch of the Product(s).

8.3 LabFriend South Korea will not deliver Products to PO Box addresses.

8.4 Where a Customer gives written authority for Products to be delivered without a signature, any and all included insurance cover will be voided.

8.5 Title and risk in the LABFRIEND Products pass to You at the point of dispatch or embarkation by LABFRIEND to Your courier.

8.6 The couriers or postal services nominated by LabFriend South Korea will deliver Products during local business hours (9am to 5pm, Monday to Friday).

We ships our products to almost all parts of South Korea. Orders placed will be shipped within 24 hrs. We ship on all days except Sunday and National Holidays.

Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.  

8.7 LabFriend South Korea is not responsible for the delivery times of Products. Once Products have been dispatched, it is the Customers responsibility to liaise with the courier nominated by LabFriend South Korea (as notified to the Customer) in relation to date and time of delivery. LabFriend South Korea shall not be liable for any inaccuracy of information provided to Customers relating to the date and time of delivery.

8.8 LabFriend reserves the right to not ship to remote or rural locations.

 

9. Faulty or damaged goods

9.1 LabFriend South Korea will repair, replace or refund faulty or damaged Products in accordance with Your rights under the applicable Indian Laws.

 

10. Refunds and returns

10.1 LabFriend will accept returns when:Products are faulty within warranty period, product quality is not as expected, your product is not as described on our website, or an error was made processing your order or delivering your products.

10.2 In order to facilitate a return under the Returns Policy, please contact Us through our Help Center.

10.3 The Customer must comply with directions from staff to facilitate a return.

10.4 Returned Products, under the Returns Policy must be returned in their original packaging with all accessories, and must be in a re-saleable condition.

10.5 Subject to clause 10.8, It is the Customer's responsibility to ensure that returned items are returned safely. We take no responsibility for Products lost in transit.

10.6 Where You are returning a Product to us because of Our failure to comply with a Product quality, You must return the Product to us at Your cost unless the Product cannot be returned, removed or transported without significant cost to You because of:

  1. the nature of Our failure to comply with the Product guarantee, or
  2. the size or height, or method of attachment, of the Product.

Where You are returning a Product to us, we take no responsibility for a Product lost in transit.

If subsection (2) applies, We will, within a reasonable time, collect the Products at Our expense.

10.7 All refunds may take up to 10 business days to be processed.

10.8 The refund process will be initiated only once we have received the product back in our warehouse and we have completed all quality checks and verifications at our end. The mode of refund may depend on the mode of payment used at the time of placing the order.

  1. Please note that the shipping charges and COD charges are non-refundable.
  2. In case of payments made via cash, cheque, credit/debit cards, refund would be made in Bank accounts directly and Bank details will be taken during refund process. Please ensure that the details that you enter is correct. LabFriend South Korea will not validate a Bank Account number and is not responsible for funds transferred to an unintended recipient.

For payments made through any of the wallet gateways, the amount will be refunded to the original mode of payment.

 

11. Discount Vouchers & Credit Notes

11.1 Discount Vouchers & Credit Notes have a validity of 12 months from the date of purchase, unless otherwise specified at the time of issue in writing.

11.2 Discount Vouchers & Credit Notes may be redeemed by entering the voucher code into the Discount Code field at checkout. Discount vouchers will not be refunded.

 

12. Warranties

12.1 Each Product sold on the Website is covered by a 12 month Standard Warranty.

12.2 Extended Warranties are available for purchase for some Products, as listed on the Website. They may be purchased up to 14 days after delivery of your Products.

 

Limitation of Liability and Disclaimers

The Site is provided without any warranties or guarantees and in an "As Is" condition. You must bear the risks associated with the use of the Site. The Site provides content from other Internet sites or resources and while we try to ensure that material included on the website is correct, reputable and of high quality, it cannot accept responsibility if this is not the case. We will not be responsible for any errors or omissions or for the results obtained from the use of such information or for any technical problems you may experience with the Site.


This disclaimer does not apply to any product warranty offered by the manufacturer of the product as specified in the product specifications. This disclaimer constitutes an essential part of this User Agreement. To the fullest extent permitted under applicable law, we or our suppliers shall not be liable for any indirect, incidental, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses arising out of or in connection with the Site, its services or this User Agreement.

 

13. Liability

LabFriend South Korea, their associates and distributors make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise; and our maximum aggregate liability for any Product supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the Product(s) in question.

 

Indemnity

You agree to defend, indemnify and hold harmless LabFriend and its distrobuters and their employees, directors, officers, agents and their successors and assigns from and against any and all claims, liabilities, damages, losses, costs and expenses, including attorney's fees, caused by or arising out of claims based upon your actions or inactions, which may result in any loss or liability to us or any third party including but not limited to breach of any warranties, representations or undertakings or in relation to the non-fulfillment of any of your obligations under this User Agreement or arising out of the your violation of any applicable laws, regulations including but not limited to Intellectual Property Rights, payment of statutory dues and taxes, claim of libel, defamation, violation of rights of privacy or publicity, loss of service by other subscribers and infringement of intellectual property or other rights. This clause shall survive the expiry or termination of this User Agreement.

 

14. Privacy

14.1 By placing your Order or otherwise contacting LabFriend South Korea, you agree that We may store, process and use data collected from your Order for the purposes of processing your Order. By placing your Order or otherwise contacting Us, you also agree that we may use such data, other than credit card details, in order to provide you with information from time to time on other LABFRIEND Products or Products that may be of interest to you. You may obtain a copy of the data held by us concerning you on request in writing. We reserve the right to charge an administration fee for processing such request. If any data held by us concerning you is incorrect, we will correct it on your written request. Please refer to our Privacy Policy.

 

 15. Miscellaneous

15.1 Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the our control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of LabFriend South Korea's business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labour difficulties, lightning, flood, windstorm or other acts of God.

15.2 Entire Agreement: This Agreement and any operating rules for the Website established by LabFriend South Korea constitute the entire agreement of the parties with respect to the subject matter hereof.

15.3 Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.

15.4 Headings: The section headings used herein are for convenience only and shall be of no legal force or effect.

15.5 Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.

15.6 Governing Law: This Agreement will be governed by laws of South Korea, subject to the Courts in Seoul, without reference to conflict of laws principles, if any.

15.7 Payment Decline: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the present limit mutually agreed by us with our acquiring bank from time to time.

15.8 No LabFriend South Korea or its distributor’s employee or agent has the authority to vary any of the Terms and Conditions governing any sale.

15.9 In respect of any Order, you agree that you are liable to pay such taxes with respect to the Products ordered to the relevant authority in addition to your payment to us under the General Terms and Conditions above. It is your responsibility to determine whether any such taxes apply in your destination You agree that neither LabFriend South Korea nor LabFriend Pty Ltd is liable to you with respect to any loss, damage, cost, expense or injury you incur as a result your obligation to pay taxes in a particular jurisdiction.

 

16.Termination

We may terminate this Agreement at any time. Without limiting the foregoing, we shall have the right to terminate any passwords or accounts of End User in the event of any conduct by End User which we, in our sole discretion, consider to be unacceptable, or in the event of any breach by End User of this Agreement. Our right to any Comments shall survive any termination of this User Agreement. Any such termination of the User Agreement shall not cancel your obligation to pay for the product already ordered from the Site or affect any liability that may have arisen under the User Agreement.

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상호: ㈜엘씨케이상사 / 대표: 홍광표 / 서울시 강서구 양천로 401 (가양동, 강서한강자이타워) B동 1504호 / 사업자번호: 105-86-64924 / 통신판매업 신고번호: 제2017-서울강서-0857호 / 전화: 02-2631-2635 / 팩스: 02-2631-2123 / 이메일: labfriend@lckorea.co.kr / Copyright LabFriend Pty Ltd 2019. All Right Reserved